855.233.4050 info@medisurg.com

My Phaco is broken,
how do I get it serviced?

My Phaco is broken,
how do I get it serviced?


Former OEM Technician

With former OEM employees (Alcon) and new expert level technicians, MEDiSURG provides the best service, from phone support to on-site maintenance. With competitive prices and around the clock work MEDiSURG provides you with full service work and annual preventative maintenance.

  • Alcon Centurion Service, Alcon Constellation Service, Alcon Infiniti Service, Alcon Accurus Service, Alcon Legacy Service
  • AMO Signature Service, AMO Sovereign Service, AMO Compact Service
  • B&L Stellairis Service, B&L Millennium Service
  • Oertil CataRhex 3 Service
  • Preventative Maintenance
  • Full Service
  • Full Service Contracts
  • Phaco Handpiece Repair and Loaners
  • Phone Support for Doctors, Technicians, and Biomeds.
  • Competitive Pricing
  • Around the Clock Service
  • Alcon Software issues and upgrades, contact Alcon Tech Service

Service On My System

Phaco Handpiece Service

Service On My System

Phaco Handpiece Service

Parts Warrantee

All of our parts come with a non DOA guarantee.  We will help you diagnose the part failure so that you can be sure you are getting the parts you need.

Phaco Experts

We know what typically breaks on the phaco and VitRet systems, we have been there and did that already. When you call us for parts, we will ask you for the error codes to be sure that you are getting the part that will get your system up and going.  If it is a software issue, the OEM will be involved.

Speedy Delivery

Place your order securely online. Most parts shipped by 4 PM every day. We use UPS, FEDEX and the USPS to deliver our parts.  If you need it sent a different way, let us know.  We also ship worldwide!

Service & Repair

We offer full service or preventative maintenance on your eye surgical equipment.


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Parts & Sales

We have parts in stock and patient ready phaco systems available for your surgical suite.


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Classes & Training

We offer full service and PM only courses on the most popular phaco and vitret systems.


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